Legal
Refund Policy
Effective Date: 03/06/2025
The website www.nexfunders.com is owned and operated by Cifex Line LLC trading as NexFunders. Our corporate office is located at 1094 Budapest, Viola utca 34. B. lház. Fsz. 2., HU 01-09-458000.
At Cifex Line LLC T/A NexFunders, we prioritize high-quality educational packages and customer satisfaction. Situations may arise where a refund is requested. This Refund Policy explains eligibility and process.
1. Eligibility for Refund
1.1 Digital Products
Refunds are applicable for digital educational packages purchased directly from www.nexfunders.com.
1.2 Timeframe
To qualify for a refund under this policy, you must submit a refund request within 90 days from the original date of purchase, subject to the conditions below.
1.3 Reason for Refund
Please provide a valid reason for your request (for example technical issues, dissatisfaction with the content, or other legitimate concerns preventing benefit from the purchased package).
1.4 Cooling-off where no trading has occurred
Customers who have not traded on their account may also request a refund within 14 days from the date of purchase.
2. Non-eligible Circumstances
2.1 Significant use / completion
Refunds will not be granted if you have completed a significant portion of the program/course or have already obtained a certificate of completion (where applicable).
2.2 Violation of Terms
Refunds will not be issued if you have violated our terms of service, including sharing account credentials, distributing materials, or engaging in fraudulent activity.
3. Refund Process
3.1 Refund Request
Contact our support team within the applicable period with your order details, reason for refund, and any supporting documentation. Email: info@nexfunders.com.
3.2 Evaluation
Our team will review eligibility based on the information provided and may request additional details.
3.3 Refund Decision
We will inform you of approval or rejection. If approved, the refund will be processed within 30 business days using the original payment method (transaction fees may be deducted where applicable).
4. Partial Refunds or Credits
In certain cases, we may offer partial refunds or credits for unused portions of a package, at our sole discretion.
5. Contact Us
Questions about this Refund Policy:
www.nexfunders.com
info@nexfunders.com
Cifex Line LLC
1094 Budapest, Viola utca 34. B. lház. Fsz. 2.
HU 01-09-458000